“

The ordinary gives the world its constancy, the extraordinary its virtue

” Oscar Wilde

We develop, create and apply durable and practical success concepts for you in any service provision scope.

Please select what would do your company good:

  • Project planning
    • Creation of entrepreneurial concepts in the service sector
    • Project development with the K.Q.S. concept
    • Monitoring opening and pre-opening phases
  • Quality concepts
    • Up- and cross-selling - concepts for turnover and profit management
    • Reworking of existing concepts
    • Process optimisation
    • Creating quality standards
    • Development and support with the implementation of changing processes
    • Development and application of empowerment models (ToptheBest TM)
  • Quality assurance
    • Coaching, training and mentoring managers, employees and teams
    • Developing instruments for durable quality assurance
    • Implementing far-reaching quality control
    • Result analysis and evaluation of quality control data
    • Hospitality with pro-active communication and up-selling
    • Mystery customer
  • Interim management/Crisis management
  • Assessment of potential managers

We make your success measurable from the very beginning. We supply practical and directly applicable instruments so that you are successful soon after. We will be delighted to provide you with an individual offer after an in-depth introduction meeting. Our work pays off!

Being succesfull